If you have recently filed your claim for compensation because you have been mis-sold payment protection insurance, you might have found out that the bank or lender has rejected your claim or treated you unfairly. These cases are actually increasing as the time since the banks were selling PPI is constantly increasing and the PPI scandal is generally coming to an end.
However, if you have been treated unfairly by the bank or another lender it’s important that you understand what you can do in this instance as you are more than entitled to your compensation if your payment protection insurance is a valid one. Throughout this article we’ll be giving you some general advice and tips on how you can deal with this.
Dealing with Bad Service and Rejected Claims
The Financial Ombudsman Service is the organization that you will want to contact in the event that your claim has been rejected or you simply feel as if you have been mistreated by the bank or another lender. They are the organization that regulate the industry and make sure that the banks and lenders are following strict rules and guidelines.
If you take a look at their site you will be able to find many ways in which you contact them and they will then be able to look at your claim and ensure that the bank or lender is following all the necessary rules. If they are not then the FOS will take the claim into their own hands and action will be taken against the bank or lender in question.
Other Ways to Get Help
Another way in which you can ensure that your claim gets handled properly and that the problems are kept to a minimal is to go through a claims management ppi company. These are specialist companies that are set-up in order to help you file your claim and receive an adequate amount of compensation from your bank or lender who wrongfully mis-sold you your payment protection insurance.
It should be noted that there is a small amount of controversy surrounding these companies simply because they charge a small commission fee for handling your claim, but this is only fair considering the amount of work that these companies do – they make it so that you run into zero problems as they will handle everything for you and ensure that your claim gets dealt with as smoothly and as efficiently as possible.